Hopefully – because who wants to learn another new string of numbers. Most landline phone numbers can be transferred from your current provider to Sky through a process called porting.
To port your number to Sky, there are a few conditions:
- Your current number must be active with another provider to be ported. You don’t need to request disconnection from your current provider, and if you do, it may result in you losing your current number
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We’ll need the phone number, current provider, current provider account name and current provider account number
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We’ll need the date you wish to transfer. Transfers cannot be cancelled on the due date, only up to 1pm the day before
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Local calling areas:
- Landline phone numbers are mapped to Local Calling Areas (LCA)
- If you are moving house and transferring to Sky at the same time, we will check that your new address is within the same local calling area as the number provided. Where the number is within a different LCA , you won’t be able to retain the same number and we’ll need to provide you will a new phone number.
When you switch providers any phone features you have will be reset. Remember you’ll need to set up any features you use such as your voice mail message, or any call diversions once your porting is complete.
