In this article:
How do I setup a voicemail?
Here you can record your greeting and change your PIN code, so let’s get you sorted:
- Dial *55 from your home phone
- Press 0 to access your mailbox options
- Press 1 to set up your unavailable message
- Press 2 to set up your busy message
- Press 3 to set up your name
- Press 4 to set up a temporary greeting (for example, if you're going on holiday)
- Press 5 to change your PIN code
- Press # after recording your message and follow the prompts to listen to your message. Once you’re happy with your message, press 1 to save it.
How to check your voicemail?
When you lift your receiver and you hear a beep sound before the dial tone kicks in, this means there is a new message waiting for you. To check your voicemail, follow the steps below:
- Dial *55 from your home phone and follow the voice prompts
- Press 1 to listen to messages in your current folder. In order to access voicemails in other folders, select option 2. The folder options are presented below:
- Press 0 for new messages
- Press 1 for old messages
- Press 2 for work messages
- Press 3 for family messages
- Press 4 for friends messages
- Press # to cancel.
Checking voicemail from a different phone
In some circumstances you may need to check your messages from a different phone or from your mobile, so here’s a handy service that allows you to do just that.
- Dial 0288886245
- Enter your mailbox number. Your mailbox number is 64 followed by your home number (including the area code and excluding the 0 at the beginning). For example, if your home phone number is 09 123 1234, your mailbox number would be 6491231234.
Please note that you will be prompted for your PIN code. If you are unsure of your PIN code, you can reset it by calling *55 from your home phone. Choose option 0 from the main menu, then select option 5.
How to enable or disable your voicemail
You can also Enable and Disable Voicemail from your handset.
- Dial *52 to enable voicemail
- Dial *53 to disable voicemail
