Sometimes you might find a one-off charge on your statement or we might tell you that you are required to pay a one-off charge for Sky Broadband.
Here is a list of our current one-off charges:
| Charge | Basis of Charge | excl GST | incl GST |
| Lost, Damaged or Unreturned Equipment Fee | The Router and/or Sky WiFi Booster has not been returned or is damaged to make it unusable. Charge is per device. | $100.00 | No GST Applicable |
| Super Set Up Technician | One of our Super Set Up Technicians visits a customer's home and gets WiFi up and running, connects most used devices and personalises network names and passwords. | $130.43 | $150.00 |
| Super Set Up Technician Reschedule/Cancellation/Missed Appointment Fee | Where a customer reschedules/cancels or misses their Super Set Up Technician appointment less than 24 hours prior to the appointment. | $130.43 | $150.00 |
The Local Fibre Company who installs your Fibre might also charge you a fee if you need a non-standard installation.
See what a Standard Install is.
