In this article:
Sky Go as a Complimentary Service
If you're already a Sky customer, Sky Go won't cost you a thing!
The app is free to download from both the Google Play and Apple App Stores, and once you register and link your account, the same subscriptions which you already have will also be available to you on Sky Go.
You can also stream Sky Go using a web browser. Find more details here.
Note: Due to our usage rights, not all content which is available on satellite will be available on Sky Go. Head to content questions answered to find out more.
How to Register for Sky Go
All existing Sky Domestic customers with a minimum subscription to the Starter package can register for Sky Go.
Registration is simple! You will need to be the account holder and have access to your Sky account details, such as your smart card number.
Note: The new Sky Box does not require the use of a smart card, therefore the smart card referenced above will only be applicable if you have upgraded your device and have previously used a smart card with your old Sky Box.
If you already have My Account access you can sign in with the same details.
If you have not yet registered, simply head to the My Account web page and select Register on the pop-up box to link your account. If you don't link your account, then your ability to watch content will be limited to only Sky Open (free-to-air) content.
Once you've registered and linked your Sky account, you'll be able to use these details to sign in to Sky Go and gain access to a host of world-class sports, TV shows, and movies on demand, as well as the ability to take Sky with you wherever you go!
With a subset of channels available live on your device, never miss a moment and stay up with the play while you're out and about.
Importance of Linking your Sky Go and Sky Account
If you don't link your account, you'll find that you won't have access to be able to watch the content which you are subscribed to, as Sky Go uses the same subscription as your satellite service.
For example, if you're a Sky Sport subscriber, you'll need to link your account so that you can keep up with all the live sports action, while on the go!
If you're looking to add a channel/package, you can now do so once your account is linked via the Sky Go web page! Just follow the below steps:
- Click on your profile (top right corner), then select My Hub
- In My Hub you'll see what you subscribe to and the packages that can be added
- Click Add on the required package and enter your 4 digit PIN for Sky Go
- If you've successfully entered your PIN, a message will pop-up confirming your purchase.
To view the added/active package, go back to My Hub.
Watching on Sky Go
As soon as you register your email address and link your account, you should be able to start watching Sky Go content right away! Sometimes, it may take a few minutes for the systems to sync up, so if you aren't able to watch something right away, please try again in a few minutes.
If it's been over an hour since you linked your account, there may be an issue. Please contact our friendly Sky Crew for further assistance.
Not a Sky Customer
If you don't currently have a Sky account, you can still use Sky Go to watch Sky Open (free-to-air) content, including some great locally produced shows and documentaries.
Corporate or Business Customers
Sky Go is only available to our domestic customers at this stage.
Body Corporate Subscriptions
Sorry, but Sky Go is only available to Sky domestic customers. Unfortunately, this means that as a Body Corporate customer, you won't be able to use the Sky Go service.
