The quickest way to manage your payments is through My Account – either via Sky website, or the My Account app. You can pay your bill online, check your balance, set up a Direct Debit, or Live Chat with us if you have a question.
Not registered yet? Head over to the How do I set up My Account.
Direct Debit and Recurring Credit Card
Set it up once and forget about it! With Direct Debit, your bill is automatically paid from your account each month. If your Sky subscription changes, your payment updates too — no extra steps needed.
To set up a recurring payment:
- Log in to My Account
- Go to Bills & Payment tab and scroll to Payment Details
- Select Add Direct Debit or Add Credit Card and follow the prompts
Note: To confirm your Credit Card details, we place a temporary one cent holding charge on your account which will disappear after seven days.
Need to change your payment method?
Log in to My Account and choose Update Credit Card or Update Direct Debit.
However, to cancel a payment by recurring Credit Card or Direct Debit, you’ll need to contact us.
One-off Credit Card Payments
We accept these cards:
- Mastercard
- Visa
- American Express (Amex)
- Prezzy/Loaded Cards (processed as Visa)
- Debit Cards (Visa and Mastercard)
To make a one-off card payment, log in to My Account, and you’ll see the amount you owe right at the top of your Dashboard. Click Pay Now to go to our secure online payment service, then add your card details and follow the prompts.
Important: Never share your card details with anyone — even with our Sky Crew.
Note: For one-off credit or debit card payments, a small 1% surcharge applies and it’ll be part of the total amount you’ll see before you confirm your payment.
Pay Online (internet banking)
You can find Sky in your bank’s payee list or use the details below to set up your payment.
Payment details:
Pay in Person
Just pop into a NZ Post Shop with your Sky bill and pay by cash or EFTPOS. An admin fee of $3.20 applies for processing your payment in person. It won’t appear on your Sky statement, but you’ll get a receipt at the time of payment.
Important:
- Find your nearest NZ Post Shop that accepts bill payments.
- Please bring your Sky bill with you—the NZ Post team can’t process your payment without the barcode.
- Payments may take up to two business days to show on your account.