Our top suggested fix for most issues experienced is resetting your Sky Box and if you have already, we would like to hear from you.
Note: A one-off charge of $100 will apply. If our gear (e.g. Sky Box, dish, etc) is faulty however, we won't charge for the call-out.
To schedule an appointment or for an update on a technician booked prior, you can contact our team (best way to contact is emailing us).
With all appointments, our technicians will call beforehand (either the night before or on the day) to arrange a more specific time. Please keep your phone handy so we can confirm the appointment time with you.
Our technicians are scheduled between these 3 time slots:
AM: 8am - 12pm I PM: 12pm - 6pm l All Day: 8am - 6pm.
Find out more about our Super Set Up Technician if you need help with your Sky Broadband or if require a technician after moving house.
