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What Sky TV equipment do I need to return to Sky?

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What Sky TV equipment do I need to return to Sky?
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Sky equipment remains Sky’s property, so when you stop Sky TV altogether or just remove a Multiroom device, you’ll need to return all Sky TV equipment listed below. 

  Note: The non‑return fees are $260 for the new Sky Box and $120 for the Sky Pod.

Your Sky dish can stay installed on your property in case you decide to reinstate Sky TV service in the future.

  Note: When returning your Sky Box or Sky Pod, please perform a factory reset to remove all personal information, such as My Account details, Google Account details, profile names, and other stored data.

 

New Sky Box 

Image showing the contents of the new Sky Box package, including the Sky Box unit, HDMI cable, Ethernet cable, power supply, and Sky Box remote, arranged neatly on a flat surface.

Sky Pod 

Sky Box

Image showing the contents of the old black Sky Box, smartcard, power supply and HDMI cable, arranged neatly on a flat surface.

 

Note: The smartcard is located in a thin horizontal slot behind the Sky cover on the front of the box.

 


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